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Join date: Apr 9, 2018
Posts
Oct 31, 2020
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1 min
A five-point plan to connect with shoppers quicker and more efficiently
Covid-19 has emphasized the shopper need to efficiently navigate the store. Join Dr Herb Sorensen, Mark Heckman & Peter Wilson as they...
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Jul 23, 2020
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1 min
Shoppers in a Post-Covid World
We recently conducted a series of interviews with household purchase decison-makers in Australia to understand how shopper behaviour is...
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May 19, 2018
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3 min
Truly customer-obsessed experiences
My dear friend, Martin Butler, believes that customer-centricity is no longer 'good enough' in today's customer-facing organisation. To...
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Peter Wilson
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